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Cancelling your Appointment


If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Change of Address

Please let us know if you change of your name, address or telephone number or any other circumstance which may affect the practice.

If you move to an address outside the practice area, we will ask you to register with a practice that covers your new address.

Welcome to Felixstowe Road Medical Practice

surgery.jpgWelcome to our practice website.  We aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to longer term illnesses.  Feel free to explore the site and find out how you and your family can benefit from our personal and professional approach to healthcare provision.




Opening Times

The surgery is open from 0800 to 1830 Monday to Friday for booking appointments, visit requests, collecting prescriptions and telephone enquires.  Please note our Christmas and New Year opening times as below. 

Christmas & New Year

Friday December 23rd - Normal opening hours
Saturday December 24th - CLOSED
Sunday December 25th - CLOSED
Monday December 26th - CLOSED
Tuesday December 27th - CLOSED
Wednesday December 28th - Normal opening hours
Thursday December 29th - Normal opening hours
Friday December 30th - Normal opening hours
Saturday December 31st - CLOSED
Sunday January 1st - CLOSED
Monday January 2nd - CLOSED
Tuesday January 3rd Normal opening hours


Seasonal Flu Vaccinations 2016

You should be vaccinated against seasonal flu if you:

  • are over 65
  • are pregnant or
  • suffer from any of the following chronic illnesses:
  • asthma  (vaccination not needed if only BLUE inhaler used)
  • lung disease
  • heart disease
  • diabetes
  • kidney disease
  • liver disease
  • neurological disease
  • stroke
  • low immune system

Please book your 2016 flu appointment as soon as possible.

We are also participating in a national program to vaccinate all children against influenza who are aged 2, 3, or 4.  Invitations are sent to eligible children and separate clinics will be set up as this childhood vaccine is being administered as a nasal spray


Patient Participation Group

The Practice set up a Patient Participation Group several years ago to represent patient views on issues. We would now like attract to a few more members to the group.  You can be any age, either gender and from any ethnic background.  Our only requirement is that you are one of our patients.  If you can spare a few hours in the evening,  2-3 times a year and would be interested in joining our PPG, please contact the Practice Manager.


Booking appointments and ordering repeat prescriptions on-line

Our new computer system allows patients to book some appointments on-line.   The number of appointments that can be booked this way is being rolled out gradually.   We will periodically review the number and mix of online appointments available compared to number of appointments that can be made by telephone or face to face.  

The new computer system also allows repeat prescriptions to be ordered on-line.   The new repeat prescription request system is different from the old system in that you will be shown a list of medications that you are authorised to request and it is just a question of ticking the box for the ones you need.   Please allow 72 (working) hours before you collect the prescription.

Patients wishing to book appointments on-line or request prescriptions on-line will need to come to the surgery and ask to register for a user name and password for the new system.

The link at the bottom of the page for the old method of requesting a repeat prescription has now been redirected to the new system.  The old method is no longer available. Patients should therefore come to the surgery to obtain a new user name and password without delay.  

New System – Repeat Prescriptions/ On-line Appointments/ Summary Medical Record – click the SystmOne image.





(Site updated 25/11/2016)
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